Ultra-flexible. Anytime anywhere. Smartflo : Flow forward with our cloud communication solutions, Smartflo for a business world without boundaries. A smart, multi-modal, multi-functional, flexible, scalable, secure and reliable suite of cloud based communication solutions. It is a sophisticated Smartflo of digital connectivity, business intelligence and productivity.

Deliver communication directly, quickly, automatically via SMS.Our SMS solution is a one-stop-shop that takes care of all bulk messaging needs of an enterprise. Our service delivers a host of unique features like enhanced data security, customisation to handle unique business requirements and round the clock support. Transparency is enhanced with the billing platform, which charges solely on the basis of messages delivered to handsets.

Aid your business growth with quick and easy to deploy Primary Rate Interface (PRI) voice solutions.Our industry first SLA backed Primary Rate Interface (PRI) service provides 30 voice channels on a single link with the capability of upscaling number of channels as per future requirement. These can be configured as incoming, outgoing or two-way communication channels. Our PRI services provide a full featured, 2-way connectivity between ISDN compatible PBX or Key System and the Public Switched Telephone Network (PSTN). Our SLA-backed PRI line and connection offers an enterprise access to a telecom infrastructure that can dynamically adapt to the changing needs of their business. Our unmatched SLA offering includes : Network service availability of 99.5%, a complaint MTTR( Mean time to resolve) of 4 hours and service credits in case of commitment breach.

Support business scalability with up to 1500 voice channels over a single linkOur industry first SLA backed Session Initiation Protocol (SIP) Trunk is an advanced Voice Connectivity product, with the best in class IP solution. It replaces traditional multiple fixed PSTN lines with a single physical link that can support upto 1500 simultaneous calls. Scaling up and down call capacity on our SIP Trunk is very easy, quick and can be done in multiples of 10 channels. Our SIP Trunk reduces the cost of multiple lines, maintenance, as well as hardware requirements for multiple PRI ports. Enterprises can opt for our SIP Trunk solution to overcome issues related to scalability, maintenance and convergence. This innovative, best in class SIP Trunk Services has won industry awards and offers easy integration with other IP technology platforms. Our unmatched SLA offering includes : Network service availability of 99.5%, a complaint MTTR( Mean time to resolve) of 4 hours and service credits in case of commitment breach.

Today's small and medium businesses in India have an urgent need to transform their operations into a digital working environment. Microsoft 365 empowers your workforce to work whenever and wherever is most convenient for them. This flexibility helps boost productivity, foster collaboration, and business agility to meet the challenges of the digital workplace.

Microsoft 365

1. Handles multiple service subscriptions
2. Enables work from any device
3. Secures and defends digital infrastructure
4. Cross-collaboration across the application suite
5. Provides a uniform experience6. Empowers real-time connectivity

Unleash the power of Microsoft Azure, the ultimate game-changer for businesses seeking unparalleled growth and innovation. Azure offers a transformative journey where the cloud becomes your catalyst for success. Seamlessly scale your operations with a vast range of services tailored to meet your every need, from scalable storage and lightning-fast computing power to advanced networking and analytics. Azure empowers you to transcend traditional boundaries, propelling your business ahead of the competition.

Experience the true potential of your data with Azure's state-of-the-art machine learning and artificial intelligence capabilities. Turn information into actionable insights, fueling informed decision-making and driving your business forward. With Azure, the future is within your grasp. Rest easy knowing that Azure prioritizes your security and privacy, with industry-leading compliance measures and cutting-edge technology safeguarding your valuable assets.

"Business communications went into full-digital mode, owing to the pandemic. The situation necessitated innovation in communication and collaboration which led to solutions that are robust, secure, and reliable to serve as a proxy for real-life interactions.As a leading provider of digital solutions, Tata Tele Business Services (TTBS) has a deep understanding of customer needs in the SME and enterprise segments and our partnership with Zoom will provide businesses with highly unified communication solutions. Enabling them to collaborate effectively and forge more meaningful relationships with their ecosystem.With these solutions, businesses can put all of their communication concerns to rest and gain access to the best of both worlds, including trusted service, user-friendly interface and robust security."

Business connectivity solutionSmartOffice® is an innovative single box solution that gives businesses access to Voice, Data, Storage and Apps. With SmartOffice®, a business no longer needs to invest in multiple devices or approach multiple service providers to setup a new office or a branch operation. This affordable, reliable, easy-to-deploy solution makes it a perfect decision for those looking to make a smart choice.

Enterprise endpoint protection for any size business"Endpoint security refers to cyber security services for network endpoints. These services include antivirus, email filtering, web filtering, and firewall services.Tata Tele Business Services Endpoint Security is value for money solution that is easy to install, manage and requires no IT expertise. It's a solution for all size businesses whether it is a small office of 10 employees or a multinational corporation can benefit from Endpoint security."

Connect business locations directly, securely and with dedicated bandwidth."Our Leased Line Service provides balanced, two-way channel connectivity between business locations, regional centres, data hubs etc. This point to point stable Leased Line connection is integral to enterprises. We are one of the leading Leased Line service providers in India with a reliable Leased Line network using secure routers at low infrastructure and maintenance cost.The TTBS Ultra LOLA brings measurable competitive advantages for anyone who needs a private data circuit between two or more locations. Therefore, stockbrokers and Algo traders who deal in forex, commodities, equity, and derivates opt for it, as also the NBFCs that operate in securities markets and conduct financial research."

Ensure sustained performance with dedicated internet connectivity.Businesses need robust and seamless connectivity to communicate and transact over the internet. Multiple users sharing internet simultaneously leads to inefficiencies. Internet Leased Line (ILL) Service for enterprises enables high-speed communication and collaboration due to dedicated bandwidth. As one of the best Internet Leased Line providers in India, we have more than 12,000+ km connectivity throughout India. With high-speed and dedicated Internet Leased Line connections, it is favourable for big and small enterprises who have a high dependency on the Internet.

Enable cross-geography inter-office secure connectivity for businesses.Smart VPN offers a range of secure connectivity that delivers key business benefits like data privacy, cost savings, and reliable service. It empowers your business by integrating diverse operations – be they large or small, permanent or project based, static or on the move. It optimizes workflow, provides enhanced security and reliable network backed by enterprise-level SLAs (Service Level Agreements) to manage the overall communication process.

Fast and secure access to your cloud enterprise "Tata Tele Business Services' Secure Cloud Connect allows you to establish direct private connections between leading public cloud services, like Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform, Oracle Cloud Services (OCS) and IBM Softlayer – over MPLS. Offered over fully secure private cloud service environments, it delivers a consistent and optimised network experience by overcoming the pitfalls of public internet connectivity.Key customer value proposition- Enhanced enterprise data security over private network- Predictable performance and SLAs- Consistent performance of cloud-based applications- High-speed internet, scalable up to 500 Mbps- Safety from cyber attacks"

Make your Emails Safe. Block spam, virus, malware, phishing & impersonation attacks.Our cloud-based Email security protects all email platforms - Microsoft exchange, Office 365, or on-premise servers. We are powered by FirstWave Cloud Technology’s ESPTM email software technology, Cisco-based ESA/IronPort, and Advanced Malware Protection (AMP) technologies recognized as the market leader by Gartner, IDC & Radicati. We secure email from malware, ransomware, phishing, viruses, and spam, and also detect advanced persistent threats such as spear phishing, whaling, typo domain, and spoofing attacks.

Create a second layer of user authenticationWe bring you world’s fastest multifactor authentication powered by Cisco Duo. It provides zero-trust security for the workforce, securing user and device access to applications. It is fast and easy for users to set up, and with several available authentication methods, you can choose the one that best fits your workflow. Multi-factor authentication is the simplest, most effective way to make sure users really are who they say they are. It protects your applications and data against unauthorized access due to credential theft by verifying your users’ identities before they access your data. Using a device, like a smartphone, prevents attackers from remotely accessing your networks, servers and on-premises and cloud applications protected only with a password.

Eliminate online threats when you visit websites"Do Big Web Security is your first line of defense against online threats, providing complete visibility into internet activity across all locations (on and off the corporate network), devices and users. That means threats are eliminated before they can reach your network or endpoints.1. Offers real-time protection and thorough enforcement of web usage policies2. Provides complete visibility into internet activity across all devices, users and locations3. An all-inclusive, enterprise-grade web security solution for businesses of any size4. Advanced protection that adds a predictive security enforcement layer at the frontline5. Fast identification of infected devices and prevention of data exfiltration6. Fast and reliable without added latency"

Safeguard your business against sophisticated threatsOur Firewall Security can reduce response times to potential attacks, reveal unknown threats and streamline security network deployment. It also combines application awareness and deep-packet inspection, giving you greater control over applications while simultaneously detecting and blocking malicious threats. The service is based on an industry-leading Palo Alto Networks firewall technology, with advanced features, yet simple operations – allowing your business to streamline its cyber-security operations and processes.

Connect to the Super Fast Wifi at locations around you. Tata Tele Business Services brings over a decade of experience in the Wi-Fi domain and has built premium hotspots in India. We were recognised by the Limca Book of Records for providing first largest outdoor Wi-Fi in Bengaluru and largest indoor Wi-Fi at the Auto Expo.

Ensure round the clock access for every stakeholder.Ensure round the clock access for every stakeholder.Tata Tele Business Services’ Toll-Free Services are provided on a state-of-the-art and intelligent network with easy to remember 1800 and 1860 number series to the enterprises. With an industry-first SLA commitment and an exclusive self-care portal, our services ensure that enterprises can establish higher service standards and be always accessible to the customers.

Your profitable customer information toolCloud CRM helps businesses to get a 360-degree customer view. CRM or Customer Relation Management is start point of all customer-related information in a simple to use cloud based application. Customer journey that starts with a simple prospect can bloom into a loyal customer when nurtured systematically. Pre-Sales, Sales and Post Sales modules in the Cloud CRM helps improve all stages of customer journey to support business growth. Technology powered by TCS iON.

Deliver high quality content, closer to your users.Content Delivery Network (CDN) Services are brought to enterprises in association with Tata Communications Limited. Our CDN services offer one of the most advanced network services for content delivery while working on an interconnected system of computers on the Internet that provides web content rapidly to numerous users by duplicating or caching the content on multiple servers and directing the content to users based on proximity. Tata Tele Business Services Content Delivery Network (CDN) service offers enterprises the best delivery network to grow their audience and revenue stream by delivering to virtually any device, including PCs, laptops, iOS devices, Android devices, Blackberries, and set-top boxes.

Connect with mass audience at multiple locations"Webcasting is a web based one way online broadcast. Both presenters and viewers can participate in a video webcasting from their desktop or mobile device.Connect to large audience. Flexible enough to accommodate presentations as small as 300 participants to large, global meetings with an audience of 10,000.Use What You Have. Fully-automated, do-it-yourself, cloud-based webcasting platform allowing users to use existing video conferencing unit (VCU), webcam or telephone to present.Measure Success. Users get instant online access to track webcasting attendance, survey results, Q&A and testing and certification.Versatile delivery. Bring your own device. Through a single URL webcasting viewers can access your live or on-demand presentation.

Connect multiple parties using audio conferencing solutions, across geographies.Our collaboration is a feature-rich conferencing solution that provides a carrier-class service to the enterprises for a superior collaboration experience. They can have instant one-click access to their own simple and intuitive meeting room on any device, anywhere, anytime. Backed by 24/7 support, it is ideal for team meetings, customer presentations, training sessions, and other collaboration requirements of the businesses.

Understand your customers with increased responseWith our Call Register Service (CRS), instant feedback on your toll free number is now simplified, with a wide array of customizable features for specific business requirements. With this service you can capture caller information instantly and access it on real time basis through a user-friendly web interface.

Collect Fees with Ease from your enrolled students. Online Fee Collector is designed to collection recurring charges in a secured manner. It provides a configurable environment for admin to manage collectable charges as per their need. Be it subscription charges for yoga classes, AMC for an appliance or tuition fee, Online Fee collector is ideal choice. One can create customer profiles, generate and map fee schedules, and track due fee. The user portal provides a friendly interface for the payee to view fee details and make payments on time.