Business Communications - Silza Telecom Solutions

Enterprise-Grade Voice Solutions

Transform your business communications with our cutting-edge IP telephony suite, backed by Tata Tele Business Services' industry-leading infrastructure and reliability.

99.5% Uptime SLA

Industry-first service level agreement ensures your business never misses a call

Instant Scalability

Scale from 20 to 1500 channels on demand without additional hardware

Cost Optimization

Reduce telecom expenses by up to 40% with IP-based voice solutions

Our Spotlight Products

Industry-leading solutions trusted by India's top enterprises

Market Leader

SIP Trunk

Never Miss a Call Again with India's Most Advanced Voice Solution

TTBS SIP Trunk is a scalable, future-ready voice solution that replaces rigid legacy PSTN setups, reducing costs, improving reliability, and giving you full control over voice operations. First launched in 2012, we pioneered SIP services in India and now hold a leading market position.

20-1500

Channels per Link

99.5%

Uptime SLA

High

Cost Savings

1500+

Enterprise Clients

Key Highlights:

Channel on Demand (COD) - Scale up/down for 30-365 days
Auto-failover with dual last mile redundancy
Real-time monitoring via SIP Portal (UT Star)
Compatible with Cisco, Avaya, and all major PBX systems
Zero investment start with PBX bundling options

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Trusted by Industry Leaders:

Swiggy Udaan Knowlarity Saarthi.ai

Award-Winning Cloud Contact Center

Smartflo CCaaS

Transform Customer Support Into Competitive Advantage

Smartflo CCaaS is our award-winning cloud-based contact center solution that unifies all customer communication channels into one intelligent platform. Deliver exceptional customer experiences with AI-powered routing, real-time analytics, and seamless omnichannel support.

Multi-Channel

Voice, Chat, Email, SMS

Cloud-Based

Work Anywhere, Anytime

Key Capabilities:

Intelligent call routing with AI-powered distribution
Comprehensive real-time dashboard and analytics
Agent monitoring with live coaching features
Omnichannel support across all platforms
Pay-as-you-go cloud pricing model

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Trusted Across Industries:

BFSI Healthcare BPO E-Commerce

Verified Business Identity

TrueCaller Verified Business Caller ID

Transform Unknown Calls Into Trusted Business Communications

Stop losing customers to unanswered calls. TrueCaller Verified Business Caller ID displays your company name, logo, and call purpose to 500+ million global users—instantly building trust and dramatically increasing answer rates.

500M+

Global Active Users

40%+

Higher Answer Rates

Key Benefits:

Verified caller identification with company name & logo
Advanced fraud detection and spam blocking
Contact enrichment with business details
Call analytics and reporting dashboard
Enhanced brand visibility and customer trust

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Trusted Across Industries:

BFSI Healthcare E-Commerce Telecom

Why Choose Our Business Communications Suite?

Comprehensive advantages backed by industry-leading service

Market Leadership

Dominant market share in India by revenue and subscribers

Industry-First SLA

Only telco offering 99.5% uptime guarantee on voice services

Pioneer Since 2012

First telco to launch SIP services in India with proven reliability

24/7 Support

Proactive monitoring and faster resolution with dedicated support

Ready to Transform Your Business Communications?

Join thousands of enterprises who trust TTBS for their critical voice infrastructure

Explore SIP Trunk Contact Sales